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Act! Emarketing
New Act! Outlook Add-In
Get More Out of Your Business
Act! Username and Password Recovery
Save the Date
Access Act! via the Web
Act! Feature of the Month: Act! Emarketing
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Did you know that your purchase of a recent version of Act! Premium (v16 and above) includes a basic Act! Emarketing account at no extra cost? Powerful, easy-to-use emarketing tools help you reach the right customers and prospects with the right message, so you can:
  • Grow your business
  • Drive sales success
  • Create customers for life
With Act! Emarketing you can create and send campaigns, analyze results and insights, and view comprehensive contact history – all within Act!

Act! Introduces the All New Outlook Add-In
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The new Act! Outlook Add-In is available in the Microsoft Office store.

Features and Benefits
With the new Act! Outlook Add-In, users can streamline workflow, save time, and ensure they maintain a complete record of all customer and prospect interactions.

View Interactions from Microsoft Outlook
Quickly and easily view the past interactions of any customer stored in Act!, with all of the details of past meetings, phone calls, and emails, without ever leaving the Outlook interface.

Add New Contacts
Add new and/or edit existing contacts across both platforms with the click of a button right from an email in Outlook.

Comprehensive Act! Contact History
Easily maintain a complete record of all customer and prospect interactions by attaching the text of an Outlook email to an Act! contact, all from within Outlook.

Create Act! To-Dos
Quickly schedule meetings, calls and other to-dos with Act! Contacts from an Outlook email, streamlining workflow and increasing efficiency.

Looking for help installing or using the all new Act! Outlook Add-In?

Get More Out of Your Business
Are you looking to increase sales, improve customer relationships or be more efficient? Maybe you’re interested in the latest marketing tools or learning proven marketing techniques

Following KSC on social media can lead you to some great resources. Check out a few of our recent posts on Twitter, Facebook and LinkedIn and follow us for more!

Three Things Email Marketers Should Do to Stay Competitive  #emailmarketing #backtobasics #personalization

Keys to connecting: How to make your ‘net’ work  #ROI #networking #firstimpressions

Don’t Be a Spammer…Here’s How  #EmailMarketing #Deliverability

7 Ideas for Marketing to Existing Customers #SmallBizSuccess #CRM #BrandAwareness #RelationshipBuilding

9 secrets to getting an extra hour a day #smallbiz #productivity #automate #delegate #ProgressNotPerfection

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FAQ: How do I recover my Act! username/password if I've forgotten it?
Note:This does not apply to Act! Premium Cloud. If you are using Act! Premium Cloud, refer to Act! KB Article 38148.

DIY Username and Password Recovery:
If someone else on your team can login to the database have him/her click on the Lookup menu, choose Advanced, then Users.
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This will show a list of users.
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In most cases, the Contact name is the same as your username.
If this fails to help and/or you can’t remember the password, ask your Act! database administrator to click on the Tools menu, choose Manage Users, find your name, double click and then click Reset Password.

Username and Password Recovery Assistance:

If you are the Act! administrator and you’ve lost your Act! password, we have advanced password resetting tools and we can reset your password for you. If your Act! administrator is no longer with your company and needs to be changed, we can help with that as well.

Other Options:

We will be holding an Act! Emarketing webinar on Thursday, September 22nd. Stay tuned for more details!
If you’re interested in accessing your Act! database via the web, contact us to discuss your options.